Meet our Team

Our dedicated team works together to help NDIS Housing providers across Australia meet their clients' housing demands, as well as investors to earn high returns in an ethical investment by developing long-term housing solutions within the SDA sector.

Our team collaborates with NDIS builders and NDIS providers across Australia to construct well-built, fit-for-purpose Specialist Disability Accommodation dwellings for NDIS participants. Our objective is to contribute to positive change and assist in improving the future for everyone.

Working within the SDA housing market utilises our team’s diverse skills and expertise to provide a comprehensive service that is both innovative and functional in order to deliver end-to-end project management of SDA transactions for our clients.

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Debbie Kindness

General Manager

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Nyomi Finsen

Contracts Manager

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Bharti Bhatta

Accounts Manager

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Grace Tay

Advisor

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Ian Orrell

Advisor

Simran Kaur

Marketing Coordinator

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Caitlan Burnett

Housing Coordinator

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Michael Oliveros

Housing Support

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Denise Chio

Feasibility Analyst

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Lenore de Boer

Head of Research

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Jodie Le

Admin Support

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Beyond Boundaries

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Future Proofing SDA Property: The Secret for Successful SDA Investment

By MINH LE • September 23, 2025

When it comes to investing in Specialist Disability Accommodation (SDA), the key to long-term success lies in your effort to future-proofing SDA property. Building an SDA home that not only meets minimum standards but also anticipates future needs can ensure you attract long-term tenants and maintain a high return on investment. Whether you're in the process of building or looking for the perfect property, it’s essential to consider the needs of participants and incorporate adaptable features that enhance both the functionality and comfort of the living space. What is Future Proofing SDA Property? Future-proofing an SDA property involves designing and constructing homes that will continue to meet the evolving needs of tenants while maintaining their value over time. This approach is centred on flexibility, high-quality construction, and thoughtful features that can accommodate changes in participants’ needs and preferences. By anticipating future requirements and integrating these elements from the start, your SDA property will remain desirable and functional for years to come. Location Is The Key The first and most important factor to future-proofing SDA property is the location of the property itself. The location of your SDA property plays a pivotal role in its long-term success. It's crucial to build in areas with a limited supply of New Build SDA and an unmet demand from SDA-funded participants. In contrast, investment-heavy areas, particularly new land estates and greenfield areas are likely to have limited infrastructure required by potential tenants and are likely to be too far away from family, social networks and also for participants’ care teams to travel. This consideration ensures that your property is situated in an area that will continue to have long-term demand for high-quality and future-proofed SDA properties. Designing with Flexibility, Accessibility, and Ease of Daily Activity To future-proof your SDA property, it’s essential to design a home that can adapt to the changing needs of participants over time. The kitchen is one of the most critical areas in any SDA property, and designing it for wheelchair accessibility is essential. For example, incorporating height-adjustable surfaces in the kitchen and bathroom, such as countertops, sinks, and cooktops. These are to ensure accessibility for wheelchair users and those with limited mobility. Additionally, installing pull-out shelves and ensuring that drawers and cabinets feature lever handles rather than knobs. Wall-mounted ovens and microwaves at a lower height make meal preparation easier, and a cooktop with front controls ensures safety and usability. Non-slip flooring is another important consideration in the kitchen to prevent accidents. In the bedrooms, adjustable wardrobes or shelving systems can help participants reach their belongings without assistance. Additionally, furniture like recliners and adjustable tables adds another layer of flexibility, allowing participants to customise their living environment based on their needs. Also Read: Top Disability Categories for SDA Housing: Key Insights for Avoiding Low Occupancy Rates Integrating Smart Technology for Convenience Incorporating smart home technologies into your SDA property can significantly enhance convenience for residents. Voice-activated systems for lighting, temperature controls, and appliances provide greater autonomy for individuals with physical disabilities. Features like automated doors, windows, and blinds also allow for easier navigation around the home, making the environment more user-friendly for people with mobility challenges. While the initial investment may be higher, these technologies are not only appealing to potential tenants but also increase the overall value and functionality of the property. Storage Solutions for Practicality and Comfort Adequate storage is often overlooked but is essential in an SDA home. Whether it's storing medical equipment, personal items, or assistive devices, every SDA property needs plenty of storage space. Consider integrating extra linen and storage closets throughout the house, particularly in bathrooms, hallways, and bedrooms. Accessible storage is crucial for participants who use wheelchairs, so ensure that shelves and cupboards are designed to be easily reachable. This attention to detail helps keep the home organised, reduces clutter, and improves overall functionality. Prioritising Safety in Your SDA Design Safety should always be a top priority when designing SDA homes. Fire sprinklers , for instance, are an essential addition that many SDA providers now require. Fire safety cannot be compromised, and adding sprinklers from the outset will save costs in the long run, as retrofitting can be expensive. In addition to this, consider emergency exit doors for carers , particularly in homes designed for robust participants. These exits ensure that staff can safely exit the property during a crisis, offering peace of mind for those working in the home. Security systems should also be a primary consideration when designing an SDA home. Adding sensory lighting around the exterior of the property can improve safety by automatically illuminating dark areas when someone enters, discouraging potential intruders. Furthermore, incorporating security cameras and alarms enhances overall protection for both residents and carers. A secure environment gives participants peace of mind, knowing they are safe within their own homes. Enhancing Quality of Life Through Outdoor Spaces Outdoor spaces also play a significant role in safety and quality of life. A sensory garden with elements like herb and vegetable gardens, water features, and privacy zones can enhance the overall living experience. Providing private courtyards attached to each bedroom allows participants to enjoy outdoor space without compromising their privacy. These gardens not only provide sensory stimulation but also create a more inviting and calming environment. Also Read: NDIS Property Investment: Realities and Risks You Need to Know Furnishing Your SDA Property with Care The furnishings you choose for your SDA property should prioritise both comfort and durability. High-quality mattresses and beds are essential for residents who spend significant amounts of time in bed, ensuring they remain comfortable and well-supported. For homes catering to robust participants, bolted-down or extremely heavy furniture is necessary to minimize the risk of injury or self-harm. While furniture can be a significant investment, selecting durable, adjustable, and functional furniture pieces ensures that the property meets participants' long-term needs while providing a comfortable living space. Enhancing Energy Efficiency with Solar Panels As energy costs continue to rise, incorporating solar panels into your SDA property can reduce long-term operational expenses. Solar panels help lower electricity bills, which can be especially important in homes with multiple occupants or those using energy-intensive medical devices. Installing battery backup systems is also a wise investment, and is a requirement for HPS certification, ensuring that power is available during an outage, particularly for participants who rely on medical equipment that needs continuous power. These energy-efficient upgrades not only benefit residents but also increase the property’s sustainability and future-proof its financial viability. Are you ready to build your SDA property or looking for advice on how to future-proof your investment? Contact NDIS Property Australia today for expert guidance and personalised support to make your SDA housing project a success. Conclusion Successfully future-proofing your SDA property investment involves thoughtful planning and a commitment to meeting the evolving needs of tenants. By integrating accessibility features, smart technology, safety measures, and energy-efficient systems, you can create a property that attracts high-quality tenants and ensures long-term profitability. While it requires an upfront investment, building an SDA property with these future-proofing strategies is a smart and sustainable way to secure the success of your investment.

Understanding Yields in SDA Investment

Understanding Yields in SDA Investment: Careful of The Maximum Return Trap!

By MINH LE • September 11, 2025

In this article, we'll be understanding yields in SDA Investment deeper so that you can make more informed decisions and not fall into the yield trap.

2025 NDIS Pricing Arrangements & Price Limits: What Impact Does It Have?

By MINH LE • September 3, 2025

In this article, we’ll discover how the 2025 NDIS Pricing Arrangements & Price Limits impact SDA housing investments. Learn about pricing changes, challenges for providers, and what it means for investors in this article. As an NDIS property provider, it’s essential to stay on top of the latest developments in 2025 NDIS pricing arrangements and price limits. Changes and updates in these pricing arrangements can have a significant impact on your investment in Specialist Disability Accommodation (SDA) housing . Understanding how these changes affect the NDIS market, your business, and your property investments is critical for investors. Challenges with 2025 NDIS Pricing Arrangements: What Are the Key Changes? The NDIS pricing arrangements are reviewed annually and have significant implications for providers and investors alike. In 2025, we will see limited or no increases for several critical sectors, including support coordinators, plan managers, and allied health professionals. The pricing limits for these roles have remained stagnant, and in some cases, they have been reduced. For example, support coordinators and plan managers have faced a freeze in the prices they are paid, despite rising operational costs such as wages, utilities, and general business expenses. This trend has persisted for years, leaving many providers struggling to maintain profitability. As a result, we have seen a noticeable increase in business closures within these sectors. For SDA investors, this is a positive signal. It means the system is intensifying its focus on essential, high-impact services. SDA dwellings are a fundamental pillar of these essentials. This environment rewards investors who partner with efficient, high-quality providers who can deliver excellent participant outcomes even within an evolving framework. It separates transient operators from the serious, long-term players, creating a more stable and professional market. Impact of Pricing Cuts on Allied Health Providers The 2025 pricing updates have also been hard on allied health professionals such as physiotherapists, dietitians, and occupational therapists. These professionals have faced cuts in their hourly rates, which reduces the financial viability of delivering high-quality care. Moreover, the NDIS has removed regional and remote loadings and reduced the funding for travel time. These cuts make it increasingly difficult for allied health providers to travel to remote locations and deliver therapy in the natural environment of the participant. Therapy delivered in the participant's home or school is far more effective, but now, with reduced funding for travel, providers are reconsidering whether it's worth continuing in the NDIS space. This makes your SDA property’s location and design more important than ever. Properties that are easily accessible, close to community amenities and health services, and designed to facilitate in-home care delivery become not just preferable, but paramount. This trend doesn't diminish SDA's value; it elevates it, making premium, strategically located properties the most sought-after assets in the market. NDIS's Shift: The Potential Phasing Out of Support Coordination and Plan Management A concerning trend in the NDIS sector is the possibility of phasing out support coordination and plan management. Many expert NDIS consultants believe that the NDIS intends to reduce the role of support coordinators and plan managers, replacing them with a more automated, centralised approach. The NDIS is developing a new system with the aim of replacing support coordinators with navigators, a role potentially aligned with the Local Area Coordinators (LACs). This shift could have a profound impact on how participants access support and navigate the system. With navigators taking over, the personalised support that participants receive could diminish, affecting their ability to manage and optimise their plans. Furthermore, the NDIS might not fund as generously as support coordinators currently do, which could result in less funding for participants and ultimately affect the demand for SDA housing . For investors, this means the fundamental driver of demand for SDA remains unchanged: the NDIS is funded to provide eligible participants with a home that meets their needs. The process of how they connect with that home may be refined, but the necessity for the home itself is irrefutable and growing. This evolution encourages investors to ensure their properties are easy to understand, market, and match to participant needs. Transitioning to a Medicare-Style System: The NDIS's Long-Term Plans There has been ongoing discussion about transforming the NDIS into a Medicare-style system. While Medicare has had years to mature and establish robust systems, the NDIS is still evolving. Critics argue that while the concept of a Medicare-like approach for the NDIS could streamline services, it could also risk losing the person-centered approach that has made the NDIS unique. If the NDIS transitions to a Medicare system, it could mean that participants are treated more like patients within a standardised care model. While this might reduce complexity and streamline processes, it could lead to less flexibility in addressing the unique needs of participants. For SDA investors, this could translate into lower demand for highly specialised housing, as fewer accommodations may be considered "necessary" under a more standardised system. Standardisation does not mean a reduction in specialised housing needs. Instead, it promises a more predictable, transparent environment for your investment. The NDIS's commitment to providing for participants with complex needs ensures that appropriately designed SDA will always be a critical and funded component of the scheme, safeguarding your investment against market volatilities that affect other asset classes. Impact on SIL Providers and the One-to-Three Ratio Model The Supported Independent Living (SIL) sector is also facing significant challenges due to the 2025 NDIS pricing changes. SIL providers are struggling with the flawed design of the Disability Worker Cost Model, which has incentivised the NDIS to push for one-to-three ratios (one support worker for three participants). For high-needs participants, such as those with complex disabilities, this shift is problematic. Many providers are unable to deliver the level of support required for these participants under a one-to-three model, which poses serious risks to participant safety and provider viability. This issue has led to some providers either absorbing the costs themselves or failing to meet participant needs, which can result in reduced occupancy rates or providers closing their doors altogether. As SIL providers adapt to new efficiency models, the importance of a well-designed home that reduces support costs and enhances independent living becomes incredibly valuable. Your SDA investment, particularly in designs that promote autonomy and safety, directly helps providers operate effectively. This synergy makes your property a solution, not a problem, ensuring high demand and tenant retention. The Role of Payment Freezes and Locks: Impact on Cash Flow An additional concern for SDA providers is the payment freezes and payment locks that have been implemented by the NDIA. These measures are used when the NDIA suspects an issue with a payment claim or is investigating a provider. However, they have become increasingly common and have caused severe cash flow issues for many SDA providers. The problem with payment locks is that they can occur randomly, and there’s no clear timeline for resolution. Providers may have to wait months before receiving payments for services already delivered. This can make it difficult for SDA providers to maintain financial stability, particularly when they are relying on timely payments to meet operational costs. By partnering with a reputable, compliant, and financially stable SDA provider, you insulate yourself from these operational challenges. Top-tier providers have the experience and systems to navigate administration smoothly, ensuring consistent cash flow and protecting your returns. This environment rewards due diligence and strong partnerships. Provider and Participant Well-being: The Bigger Picture As the NDIS pricing arrangements and systemic changes evolve, it’s crucial to remember that these adjustments ultimately impact providers, participants, and investors alike. If providers are unable to sustain their businesses, it could lead to service gaps that directly affect participants’ quality of life. In turn, these disruptions can affect the overall NDIS property market. For the strategic SDA investor, this means: Quality and location are paramount. Partnering with a top-tier provider is non-negotiable. The long-term fundamentals of demand are stronger than ever. Conclusion In 2025, the NDIS pricing arrangements and price limits have posed several challenges for support coordinators, plan managers, allied health professionals, and SIL providers. These changes have made it harder for providers to maintain profitable businesses and have placed additional financial strain on the sector. For SDA housing investors, understanding these changes is crucial to making informed investment decisions. The potential shift towards a Medicare-style system, the increased difficulty for SIL providers, and the payment freezes are all factors that could impact the stability and profitability of your investment. By staying informed about these challenges and working closely with reliable providers, you can better navigate the evolving NDIS landscape and ensure that your investment in SDA housing remains sustainable in the long run.

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Disclaimer: NDIS PROPERTY AUSTRALIA, with Corporate Real Estate Licenses for QLD (4417552) & NSW (10121176) & VIC (089760L) & WA (RA82210) & SA (RLA325305), has prepared information on this website that is general in nature. We believe this information to be reliable and accurate, based on currently available data. It does not take into account the objectives, financial situation or needs of any particular person. You need to consider your financial situation and needs before making any decisions based on this information. NDIS PROPERTY AUSTRALIA, its subsidiaries, affiliates and consultants, are not licensed financial advisors and are not liable to any person or entity for any damage or loss that has occurred, or may occur, in relation to that person or entity taking or not taking action in respect of any representation, statement, opinion or advice referred to herein. You should seek independent professional legal, taxation and finance advice.

Acknowledgement: NDIS PROPERTY AUSTRALIA acknowledges Traditional Owners of Australia. We pay our respects to Aboriginal and Torres Strait Islander Elders past, present, and future.

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